Get in Touch with Olivenia
We value your feedback, questions, and inquiries. Whether you have a question about our products, need assistance with an order, or just want to share your thoughts, our dedicated team is here to help. Please fill out the form below, and we will get back to you as soon as possible.
Send Us a Message
Our Contact Details
Email: [email protected]
Phone: +44 20 7946 0999
Address: 77 London Wall, London EC2M 5ND, UK
Working Hours: Monday - Friday, 9 AM - 5 PM GMT
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Frequently Asked Questions
Before reaching out, you might find answers to your questions in our comprehensive FAQ section. We've compiled a list of common inquiries about our products, orders, shipping, and more.
How do I track my order?
Once your order has been shipped, you will receive an email with a tracking number and a link to the carrier's website. You can use this number to monitor the status of your delivery.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it within 30 days for a full refund or exchange. Please visit our Terms & Conditions page for more details.
Do you ship internationally?
Yes, Olivenia proudly ships its products worldwide. Shipping costs and delivery times may vary depending on your location. You can find more information on our shipping page or during the checkout process.
Are your products organic?
Many of our products feature organic ingredients, and we strive for natural and sustainable sourcing. Specific product details regarding organic certification are listed on each product page. Look for the organic seal!